Technology consulting · Bogotá, Colombia

Your data has answers.
We build the path to reach them.

We design and implement data, Business Intelligence, cloud and cybersecurity solutions for businesses that want to decide with evidence, not intuition.

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Services

Technology that solves business problems

Eight service lines, one approach: understand your operation before writing a single line of code.

📊

Data & Business Intelligence

Power BI dashboards, semantic models and data architectures in Microsoft Fabric that turn scattered information into actionable KPIs.

Power BI · Fabric · SQL

What's included

  • Executive and operational dashboard design in Power BI
  • Semantic models and DAX measure layers for self-service analytics
  • Medallion data architecture (Bronze / Silver / Gold) on Microsoft Fabric
  • Source integration: ERP, CRM, Excel, APIs and databases
  • Automated data pipelines with orchestration and CI/CD
  • Team training so dashboards get used, not abandoned
☁️

Cloud & Azure Architecture

Migration, cost optimization and application deployment on Azure: databases, integration pipelines and high availability.

Azure · DevOps · CI/CD

What's included

  • Azure migration assessment and planning (IaaS, PaaS, SaaS)
  • Azure SQL Database, Azure Functions, Storage Account deployment
  • Azure Static Web Apps and App Services configuration
  • CI/CD pipelines with Azure DevOps or GitHub Actions
  • Cost optimization and resource right-sizing
  • High availability and geo-redundancy architecture design
🗄️

Platform & Database Administration

Management, monitoring and optimization of servers, SQL Server, Azure SQL and Microsoft platforms: preventive maintenance, tuning and high availability.

SQL Server · Azure SQL · Windows Server

What's included

  • SQL Server on-premises and Azure SQL (PaaS) administration
  • Performance monitoring, query tuning and execution plan analysis
  • Windows Server management: Active Directory, GPOs, WSUS
  • Scheduled preventive maintenance: indexes, statistics, backups
  • Always On Availability Groups and replication setup
  • Microsoft 365 and productivity platform administration
🛡️

Information Security & Cybersecurity

Security assessments, vulnerability analysis, data protection policies and remediation plans to safeguard your operations and meet compliance requirements.

InfoSec · Assessment · Compliance

What's included

  • Information security assessment and gap analysis
  • Infrastructure and application vulnerability evaluation
  • Security, access and data protection policy design
  • Firewall, VPN and access control configuration review
  • Risk-prioritized remediation plans
  • Compliance guidance and best practices (ISO 27001, NIST)
🔄

Business Continuity

Backup strategies, disaster recovery and operational continuity plans: because the cost of downtime is always greater than the cost of prevention.

Backup · DRP · BCP · High Availability

What's included

  • Backup strategy design following the 3-2-1-1-0 standard
  • Backup platform implementation (Veeam, Azure Backup)
  • Disaster recovery plans (DRP) with defined recovery times
  • Documented and tested business continuity plans (BCP)
  • Critical service replication and failover configuration
  • Periodic restore tests and contingency drills
🎧

Support & Help Desk

Remote incident response from Tier 1 through Tier 3: from end-user requests to escalation and resolution of complex infrastructure issues, with defined SLAs.

Tier 1 · Tier 2 · Tier 3 · SLA

What's included

  • Tier 1: intake, classification and resolution of user requests (access, email, connectivity, Office 365)
  • Tier 2: diagnosis and resolution of application, server, database and network issues
  • Tier 3: escalation and resolution of complex infrastructure, security and critical platform incidents
  • Service Level Agreements (SLA) with defined response times
  • Proactive monitoring and remote preventive maintenance
  • Periodic incident reports, trend analysis and recommendations
⚙️

Software Development

Custom web applications integrated with your operations: from commercial tools to internal process automation.

React · Web Apps · APIs

What's included

  • Responsive web applications (React, HTML5) deployed on Azure
  • REST APIs for ERP, CRM and internal system integration
  • Azure Functions for serverless process automation
  • Azure SQL databases with secure, scalable architecture
  • CI/CD with Azure DevOps: from commit to production in minutes
  • Technical documentation and knowledge transfer
🧭

IT Consulting

Independent advice to make the right call: technology roadmaps, vendor evaluation and solution architecture aligned with your business.

Strategy · Roadmap · Architecture

What's included

  • Current infrastructure and systems assessment
  • Technology roadmap prioritized by impact and budget
  • Independent vendor and platform evaluation
  • Solution architecture aligned with business objectives
  • Technology selection and implementation guidance
  • Data governance and reference frameworks (Six Sigma, ITIL)

Experience

We know your industry

We have supported Colombian businesses of all sizes through their data transformation journey.

Retail & consumer goods

End-to-end commercial intelligence

Sales, inventory and profitability models by point of sale, with reliable data from ERP to executive dashboard.

Hospitality & tourism

Real-time commercial tracking

Tools for sales teams and occupancy analytics that support pricing and corporate sales decisions.

Services & SMBs

Business continuity & backup

Backup strategies, disaster recovery and security solutions sized for an SMB budget.

Why choose us

Your strategic technology partner

We are not just another vendor. We are the team that understands your operation before proposing a solution.

🎯

Tailored solutions

We don't sell generic packages. Every solution is designed from your operational reality, your budget and your business priorities.

🤝

End-to-end support

From the initial assessment to team training and ongoing support. We don't disappear after delivery.

🔧

Multidisciplinary team

Data, cloud, security, development and support from a single provider. One point of contact for all your technology needs.

💰

Cost efficiency

We size every project to your actual operation. Enterprise-grade solutions at a cost accessible to SMBs.

How we work

A clear method, no surprises

  1. Assessment

    We understand your operations, systems and pain points. Free and no strings attached.

  2. Proposal

    Scope, timeline and investment defined in writing. You know exactly what you are getting.

  3. Implementation

    Incremental, demonstrable deliveries. Every week you see working progress.

  4. Ongoing support

    We train your team and remain available for support and evolution.

Contact

Let's start with a free assessment

Tell us what problem you need to solve. In a 45-minute session we will honestly tell you whether we can help and how.

📧 proyectos@itdesarrollo.com.co
📱 +57 314 4030 777 · WhatsApp
📍 Bogotá, Colombia